Solution Management

Solution management from Cuesent™ manage and distribute customer suggestions and feedbacks such as complaints, reviews, modifications, inquiries, requirements, across the organization. We assure great efficiency of your business and alerting you straightaway to any potential customer problems.

At the core of the Solution management is the storing contact information feature. Using this feature, users can provide support to both customer team and technical team to decentralize the process.

This CRM tool empowers sales managers, sales reps and business developers to send queries, asses the status and analyze the standard of service and product to get enough insights about customer cycle management.

Cuesent™ has the extensive expertise in Solution management of CRM. Managing together as a web platform we merge our modules to create the optimum results for our clients. We increase the level of interaction not just to resolve customer issues but to have competitive edge over others.